Returns & Exchanges
At SJ Lifestyle, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer hassle-free returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in mint condition during transit.
Ship It Back
Affix the prepaid shipping label provided in your portal confirmation and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing